Before you start
You need inventory viewing access and standard stocked items with meaningful quantities and minimum levels. Check the correct workspace.
Follow these steps
- Open the product list.
- Use the low-stock attention filter to find quantities at or below the minimum.
- Use out-of-stock to narrow to zero or lower quantities.
- Search an item code or barcode when investigating one product.
- Review actual receipts and sales before deciding what to purchase.
Check the result
The list highlights qualifying standard, non-dropship items. Service items are not a normal physical-stock replenishment list.
If you get stuck
An unexpected flag may be caused by a minimum level of zero, missing receipts or an incorrect opening quantity. Investigate the records rather than changing numbers just to remove the indicator.
One thing to remember
An indicator does not place a supplier order, reserve stock or calculate the ideal order quantity. AI reorder suggestions are not a substitute for a verified purchasing decision.
Keep going
Still need a hand?
Tell us what you tried, what you expected and what happened. Keep passwords, API keys and private customer information out of your message.
Open a support ticket. Visitors without a workspace can contact us.
Still stuck?
Before contacting support:
- Confirm the workspace, record number, date range and status.
- Check your role permissions and the source document.
- Refresh once and search for the record before repeating a submission.
- Check the relevant guide for the next action; do not force a match, posting or approval.
If you still need help, include the page address, exact message, time, expected result and checks already completed. Never send passwords, API keys, payment-card details or provider secrets.